• Book a Shoot

    • Click on the ‘Book a Shoot’ button.

    • Login or create an account.

    • Enter information about the property.

    • Select the services you require.

    • Complete the order.

      What’s next?

    • You’ll receive an email responding to your preferred time of day to do the photo shoot.

    • If you prefer, we’ll call or text you if you request it in the order notes.

      After the photo shoot

    • Once the photography and video is ready for delivery you’ll receive an email with a link to all of the material.

      • Deliverables include MLS compliant photo files and larger files that are suitable for other more demanding needs.

    • You’ll also have access to any other materials you’ve ordered.

      • Floor Plans, the Marketing Kit, Property Website, etc.

  • Click on the ‘Book a Shoot’ button, enter an address within the service area to see all of our rates.

    General information about rates is available on the ‘Pricing’ page.

  • There are no additional fees inside of the Service Area. Contact us if you’d like to book a shoot outside of the Service Area.

  • You don’t need to attend the shoot however you’re encouraged to participate to take full advantage of the opportunities each property offers. In the event that you’re unable to attend we’re available to discuss your specific requirements in advance by phone, video call, email or text.

  • We strive to deliver the work to you as quickly as possible.

    • Photography is typically delivered by the end of the day following the shoot.

    • Video varies from one to five days depending on the complexity of the editing assignment.

    • Floor Plans, Zillow 3D Tours, Matterport style walk-throughs and 360 Tours are typically delivered in one to three days depending on the complexity of the assignment.

    • Your Marketing Kit is available as soon as the photography is ready for delivery.

    • The Property Website is available as soon as the photography is ready for delivery.

  • You’ll receive an email with a link to the Property on your Shelter Visuals account.

    You’ll find all of the media on the ‘Site Media’ page.

    You can also designate colleagues who should have access to your account.

  • Our primary Service Area is Westchester & Rockland counties in New York, and Fairfield county in Connecticut. Please contact us with your properties outside of the main Service Area to discuss your listing.